Data Privacy

This website (sikla.com.au) is committed to maintaining transparency, user trust, and legal compliance in accordance with applicable Australian laws and international standards. We are committed to protecting your privacy and will handle your personal information in accordance with this Privacy Policy and in accordance with our obligations under the Privacy Act 1988 (Cth), including the Australian Privacy Principles.

This following page sections outline our obligations and practices regarding:

• Privacy Statement – The collection and use of personal data

• Cookie Policy - The use of cookies and similar technologies

• Terms of Use - The terms governing access and use of this website

• Accessibility Statement - Our efforts to ensure digital accessibility for all users

By continuing to use this website, you acknowledge and agree to the terms and policies described in the sections below.

Last updated: November 2025

Sikla Oceania Pty Ltd (ABN 34 625 618 457) (“Sikla Oceania”, “we”, “us”, ‘’our’’) is committed to protecting your privacy and will handle your personal information in accordance with this Privacy Policy and in accordance with our obligations under the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APP). This Privacy Policy explains how we collect, process and use your personal data as the data controller during your use of this website (sikla.com.au).

We will maintain and clearly express and up-to-date policy that promotes openness and transparency in the handling of your personal information. Within this Privacy Policy, we ensure that:

• Your personal information is collected by lawful and fair means.

• Our Privacy Policy outlines how we manage your personal information, including the collection, use, disclosure and storage.

• The Policy is readily accessible to individuals, including clear details on where it can be found.

• The policy expressly states whether we disclose personal information to overseas recipients and, where practicable, identifies the countries involved (APP 1.4(f)–(g)).

• Privacy management and accountability are embedded as part of our “reasonable steps” under APP 1.2, ensuring ongoing compliance and governance.

This policy also applies to personal information collected for unsuccessful job candidates and will be handles in accordance with this policy.

Under the Privacy Act, a private sector employer’s handling of employee records relating to current or former employment relationships is exempt from the APPs only when the act or practice directly relates to that employment relationship.

• This exemption does not apply to contractors or subcontractors handling personal information of employees of another organisation.

• The scope of this exemption is narrow and confirmed by case law.

Personal Information

Our primary aim in collecting personal information is to provide you with a customised experience and provide you with information which you have asked for.

We may collect the following types of personal information from you, which can identify an individual:

• Identification - Name, date of birth and gender

• Contact information - Address, email address and phone number

• Financial information - Payment details and billing information

• Transaction details - Records of products or services you have purchased or inquired about.

• Technical information - IP address, device information, and browsing activity on our website.

• Other information - Any additional details you provide to us through forms, correspondence, or interactions with our services.

When applying for a position with Sikla Oceania, we additionally collect further necessary personal information for recruitment purposes. This includes:

• Application details – Resume/ Curriculum Vitae (CV), cover letter, employment history and qualifications

• References – Contact details of referees and references check

• Background information – Work eligibility, right-to-work documentation and any pre-employment screening results

• Communication records – Emails, interview notes and other correspondence relating to your application

If your application is unsuccessful, your information will be retained for a reasonable period in accordance with legal obligations and our retention policy which will be securely destroyed or permanently de-identified.

Sensitive information

We do not collect sensitive information about you. If there is a need to collect sensitive information, specifically for job applications, we will obtain your explicit consent and in accordance with applicable privacy laws.

Before collecting sensitive information, and we will clearly explain the purpose for which it is being collected. Sensitive information which we may collect includes:

• Health information – Details about medical conditions, disabilities, dietary or accessibility needs

• Criminal records – Results of background checks

• Racial or ethnic origin – Sometimes disclosed voluntarily or for diversity monitoring

• Memberships – Union member ship or professional associations, if relevant to employment

• Religious or philosophical beliefs – Occasionally disclosed for cultural or leave considerations

• Sexual orientation or gender identity – Only if voluntary provided for diversity or inclusion purposes

Consent may be obtained and recorded electronically or in writing, depending on the context. We will only collect your sensitive information:

• With your consent

• When required by law

• For the primary purpose it was provided

Collection of Personal Information

We collect your personal information that is necessary for our business functions and activities. This information would be collected through:

• Direct interactions with you, via email, phone or in person

• Online forms or interactions on our website, including integrated forms using HubSpot.

• Job applications and business dealings

• Cookies and analytic tools

We may also receive your personal information from third parties, and we take reasonable steps to notify you when this occurs.

We will notify you at or before the time of collection, or as soon as practicable afterwards, about the purposes for which your personal information is being collected, especially when it is received from third parties.

Use of Personal Information

Your personal information will be collected for:

• Responding to enquiries

• Providing bespoke services to your requirements

• Recruitment and employment processes

• Business operations and contract management

• Legal and regulatory compliance

• Website analytics and improvement

Unsolicited Personal Information

We do not actively seek to collect unsolicited personal information.

If we receive personal information that we did not request, we will determine whether it could have been lawfully collected as solicited information under the Privacy Act.

• If the information is not required for our business and cannot be lawfully retained, we will take reasonable steps to destroy or de-identify the information as soon as practicable, provided it is lawful and reasonable to do so.

• If the information is relevant and permissible to retain, it will be managed in accordance with this Privacy Policy and the Australian Privacy Principles.

Disclosure of Personal Information

We may disclose your personal information to:

• Related companies and service providers

• Legal, financial, and IT professionals

• Regulatory authorities

• Overseas Sikla entities (e.g. Germany, New Zealand, United Kingdom) with appropriate safeguards

We will only disclose your personal information for the primary purpose for which it was collected, or for a related secondary purpose where you would expect such disclosure. Exceptions may apply as permitted by law. If disclosure is for another purpose, we will obtain you consent unless otherwise required or authorised by law.

Direct Marketing

Sikla Oceania may use your personal information for direct marketing purposes including sending you information about our products, services, promotions, events or company information that might be of interest to you. We are committed to complying with the Australian Privacy Principles (APP 7) and ensuring you have a clear and straightforward way to opt out of receiving marketing communications at any time.

To support our marketing activities, we use trusted third-party service providers:

• Google Analytics - This website uses Google Analytics as a web analysis service provided by Google Inc. Google Analytics uses cookies to help us analyse how website visitors interact with the site. The information generated, including your IP address, may be transmitted to and stored by Google in the United States. Google processes the information on Sikla Oceania’s behalf to help us understand our website usage to improve online and offline services. We take steps to anonymise IP addresses where possible.
  You have the option to disable cookies in your browser setting or prevent Google Analytics from collecting your data by installing a browser add-on available at: http://tools.google.com/dlpage/gaoptout?hl=en. By using this website, you consent to the collection and processing of your data as described.

• HubSpot - The Customer Relationship Management (CRM) platform is used by Sikla Oceania as a marketing automation platform. HubSpot processes contact details and interaction data (e.g., form submissions, chatbot interactions and website visits) to manage customer relationships, send marketing communications where permitted and assess the effectiveness of our campaigns.

• SAP C4C - By submitting your personal information through contact forms, your information may be uploaded to our cloud-based second CRM platform. The purpose for uploading information to the platform is for our Sales and Customer Service Representatives to contact you. You will be notified in advance if this information is shared with other persons.

The third-party partners may receive information about you and your activities from us or through third-party cookies placed on the Sikla Oceania website. The type of information collected includes:

• Browser type / version

• Operating system

• Referrer URL

• Host name of the accessing computer

• Time of the server query

This data cannot be assigned to specific persons. A combination of this data with other data sources does not take place. We reserve the right to review this data later if we become aware specific grounds for suspicion of illegal use.

Opt-Out

If you have shared your personal information with us through a contact form, you may receive marketing communications from us. You can opt out at any time using an unsubscribe link or by contacting us directly by:

• Email – jen.bradley@sikla.com

• Phone - +44 7842 443473

• Written – FOA Jen Bradley, 5 Craft Street, Canning Vale, WA 6155, Australia

Cross-boarder Disclosure
If personal information is shared with overseas Sikla entities, we ensure appropriate safeguards are in place, such as contractual clauses, data transfer agreements, or confirmation that the overseas recipient is subject to laws like the APPs.

You will be notified if your personal information is shared unless:

• The overseas recipient is subject to a law or binding scheme that is like the APPs

• Required or authorised by an Australian law or court order

• Other permitted situations
  

Unique Identifiers

Sikla Oceania may assign internal identifiers (e.g. customer or employee IDs) for operational purposes. We do not use government-issued identifiers (e.g. TFNs) unless legally required.

Security and Retention

Sikla Oceania take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. Information is retained for a minimum of 7 years or as required by law.

We may store information offsite, physically in an office and online within our databases. We include steps to destroy or permanently de-identify any personal information when it is no longer required unless retention is required by law.

If your personal data is affected by a security breach that is likely to result in serious harm, we will assess the incident in accordance with the Notifiable Data Breaches (NDB) scheme and notify you and the Office of the Australian Information Commissioner (OAIC) within 72 hours of becoming aware of the breach

Access and Correction

You have the right to:

• Access your personal information

• Request corrections to inaccurate or outdated data

 
Requests are to be notified to Sikla Oceania using the official contact details provided on our website. Requests will be processed within 30 days, and you may be required to provide identification.

We will not charge a fee for making a correction on your request. A reasonable fee may apply for providing access to your personal information, particularly if the request is complex or requires additional resources to process.

We may refuse a correction request if:

• We are not satisfied that the information is inaccurate, incomplete, or out of date

• The correction would be contrary to law or impact the integrity of our records

If we refuse your request, we will provide written reasons for the refusal and outline how you can make a complaint.

Automated Decision Making

Sikla Oceania does not currently use software where Artificial Intelligence (AI) may affect decisions regarding the use of your personal information.

Anonymity

Where lawful and practical, you may interact with us anonymously or using a pseudonym.

Complaints

If you believe we have breached the Privacy Act or mishandled your personal information, please contact us:

Privacy Officer – Sikla Oceania

Email: jen.bradley@sikla.com

Phone: +44 7842 443473

Address: Sikla UK Ltd, 3 Newmarket Court, Milton Keynes, MK10 0AG

Although our designated Privacy Officer is based in the United Kingdom, they are fully accessible to Australian users via the contact details provided. The officer is trained and familiar with the Australian Privacy Act 1988 and the APPs and will respond to all privacy-related enquiries in accordance with Australian law.

If unresolved, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au

Last updated: November 2025

Sikla Oceania uses tracking technologies, such as cookies, to provide you with a personalised experience and improve our website functionality.

Non-essential cookies will only be activated after you opt-in to consent via our cookie banner or settings panel. You may withdraw your consent at any time by adjusting your preferences.

What Are Cookies?

Cookies are small text files stored on your device when you interact with a website and by using the site you agree to this. The information collected through cookies may include personal information under the Privacy Act 1988, such as IP addresses, device identifiers, and browsing behaviour, especially when combined with other data. We treat such data in accordance with the Australian Privacy Principles (APPs).

Cookies, placed by Sikla or third parties, may collect information about your behaviour including how you arrived at the website and your activity on the website.  

Types of Cookies Used by Sikla

The main cookies we use are listed below. If you wish to disable these cookies, then please see – Managing Cookies.

• Essential cookies – Required for basic site functionality and cannot be disabled. These may include cookies for security or navigation (e.g. remembering your login).

• Performance and Analytics cookies – Help us understand how visitors use our site and enable us to make improvements. Examples of how these cookies are used are for identifying errors and tracking through Google Analytics to understand website usage.

• Functional cookies – Remember your preferences and settings, like language or region and can improve your browsing experience.

• Third-party cookies – May be set by embedded content or services. These third-party cookies can be, but not limited to, analytic providers or social media platforms and each have their own privacy policies.

We do not knowingly collect sensitive information (e.g., health, ethnicity, political views) through cookies. If such data is inadvertently collected, it will only be processed with your explicit consent or as required by law.

Managing Your Cookie Preferences

You have the right to control or disable cookies through your chosen browser settings. Most browsers allow you to:

• Block all cookies

• Delete existing cookies

• Set preferences for specific websites

Disabling cookies on desktops

Please note that disabling cookies may affect the functionality of our website.

For other browsers and devices, we recommend researching for advice. Sikla are not responsible if the steps above change within the desktop browser.

We notify users about the collection of personal information via cookies at or before the time of collection through our cookie banner and this statement, in accordance with APP 5.

Third-Party

Some of our pages may include content or features from third-party providers. These services may use cookies independently. We recommend reviewing their privacy and cookie policies before proceeding.

Sikla Oceania conducts due diligence on third-party cookie providers to ensure they comply with privacy obligations. Where personal information is transferred overseas, we take reasonable steps to ensure the recipient does not breach the APPs, unless an exception applies.

Updates to Cookie Statement

We regularly review the tracking technologies used on our website to ensure they remain appropriate and compliant with privacy obligations. We may update this Cookie Statement at any time for several reasons to either:

• Make it clearer

• Easier to understand or

• In response to changing laws

If changes are made that impact you, we will provide you with reasonable and advanced notice unless they are required by law or security. The date the Cookie Statement was updated will be displayed at the top of this statement next to ‘Last updated.’

For more information on how we handle personal information, please refer to our Privacy Statement.

Last updated: November 2025

These Terms of Use apply to the Sikla Oceania Australia website located at sikla.com.au, operated by Sikla Oceania Pty Ltd (ABN 34 625 618 457) (“Sikla Oceania”, ‘‘Sikla’’, “we”, “us”). By accessing or using this website, you agree to comply with these Terms and our Privacy Statement.

1. Use of Website

Users must use this website in a lawful, respectful and responsible manner. Acceptable use includes submitting enquiries and browsing the content provided by Sikla for general information of our products, services and business.

Prohibited activities include uploading malicious content, infringing intellectual property rights, engaging in fraudulent or unlawful behaviour, or interfering with the website’s functionality. You agree to indemnify Sikla Oceania against any claims, losses, or expenses resulting from your breach of these Terms or misuse of this website.

2. Intellectual Property

All content displayed on this website is owned or licensed by Sikla Oceania and is protected by Australian copyright and intellectual property laws. The content includes text, images, logos, and design of the website. You may not reproduce, modify, or distribute content without written permission from Sikla.

Third-party content, in the form of links to an external website, are provided for convenience. Sikla Oceania is not responsible for the content, accuracy, or privacy practices of third-party websites linked from this site. Accessing these links is at your own risk

3. Disclaimers and Limitation of Liability

The content provided on this website is for general informational purposes only and does not constitute professional advice. Sikla Oceania does not guarantee the accuracy, completeness, or suitability of the information and disclaim liability for any reliance placed on it. We reserve the right to update or remove content at any time.

To the extent permitted by law, Sikla Oceania is not liable for any direct, indirect, or consequential loss arising from your use of this website including technical issues, service interruptions or reliance on the content or products.

Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies conferred by the Australian Consumer Law (ACL) or any other applicable law that cannot be excluded, restricted or modified by agreement.

4. Dispute Resolution

If a dispute arises between you and Sikla Oceania in connection with your use of this website, we will first attempt to resolve the matter through informal negotiation. If resolution cannot be achieved, the dispute will be governed by Australian law and resolved through the courts or tribunals of the relevant authority.

5. Changes to the Agreement

We reserve the right to update or modify these Terms of Use at any time. Any changes will be displayed on this webpage and the date the changes were implemented. The continued used of the website after the changes constitutes acceptance of the updated terms.

6. User-Generated Content

If you submit content to this website (e.g., via forms or uploads), you grant Sikla Oceania a non-exclusive, royalty-free license to use, reproduce, and display that content. You must not submit unlawful, defamatory, or infringing material.

7. Governing Law

These Terms of Use are governed and constructed in accordance with the laws of Western Australia. Any legal proceedings arising from these terms shall be subject to the exclusive authority of the courts of Western Australia.

Sikla is committed to making our Australian website (sikla.com.au) accessible to all users and we are working to improve its accessibility regardless of ability, technology or platform you access it from. We are working towards meeting WCAG 2.1 or 2.2 Level AA conformance, as recommended by the Australian Human Rights Commission and the W3C. We are also actively working to meet our legal obligations under the Disability Discrimination Act 1992, which requires reasonable adjustments to ensure equal access for people with disabilities.

For third-party content outside our domain, including linked websites or content, we cannot control the accessibility of this content.

Accessibility Features

To be more accessible, the following steps have been considered for our website.

• Structured HTML heading tags for screen reader navigation

• Alternative image text descriptions for all images to support screen readers

• Sufficient colour contrast to ensure readability

• Navigation menus built with accessible markup for keyboard use

• Responsive design for all screen sizes and devices

Our website is designed to be compatible with commonly used assistive technologies, including screen readers (JAWS, NVDA, VoiceOver), speech recognition software, and keyboard-only navigation

Ongoing Improvements

We conduct regular accessibility audits using automated tools and manual testing with assistive technologies (e.g., screen readers, keyboard navigation). We also engage real users with disabilities to validate usability and compliance.

Accessibility Help – Contact Us

We aim to provide a website that meets accessibility and usability guidelines however users may encounter difficulties. If you experience any issues or have suggestions for improvement, please contact:

Email: jen.bradley@sikla.com

Phone: +44 7842 443473

Address: Sikla UK Ltd, 3 Newmarket Court, Milton Keynes, MK10 0AG

While our accessibility contact is based in the United Kingdom, support is available to all users in Australia.

This accessibility statement applies to content hosted on sikla.com.au. It does not apply to subdomains, third-party platforms, or embedded services unless otherwise stated.